Join Our Team

The Community Foundation is seeking enthusiastic candidates for the following position.

Director of Operations

Reporting to the President & CEO, the Director of Operations provides organizational leadership and anticipates and addresses the operational, technical, and communication needs of the Foundation. The Director of Operations develops and standardizes CACF’s office, information, documentation, and personnel systems, in accordance with applicable policies and procedures. The Director of Operations holds primary responsibility for ensuring the systems, policies, and procedures that facilitate the smooth operation of day-to-day activities and support achievement of the Foundation’s long-term objectives. The Director of Operations partners with others on the CACF leadership team to develop data management systems and procedures that effectively record and report information to facilitate auditing, analysis, and communication about the Foundation’s activities and impact. The Director of Operations engages in racial-equity trainings and personal growth opportunities offered by the Foundation. 

Responsibilities 

Operations 

  • Develop and refine organization-wide policies and procedures to ensure consistent execution of core activities (e.g. grant administration and reporting, database management, personnel management, governance) 
  • Oversee implementation of Foundation-wide policies and procedures that align with equity journey and goals 
  • Facilitate Foundation-wide project management, including resource planning, prioritization and sequencing of tasks, progress reporting 
  • Manage service-provider relationships (e.g., IT, HR / payroll / benefits, cleaning), including needs identification, proposal review, and contract negotiation 
  • Supervise the Operations Coordinator and Administrative Assistant to ensure “front office” coverage (including phone messages, mail, and reception) as well as accurate and timely governance meeting minutes 
  • Estimate and track costs for systems, service providers, supplies, and equipment as part of overall budget forecasting and expenditure reporting 
  • Oversee risk management for the Foundation, working with insurance agents to ensure proper liability coverage (D&O, cybersecurity, key person, etc.); oversee appropriate organizational cybersecurity, ensure best practice, and ongoing maintenance 
  • Oversee contract management and record-keeping and facilitate legal review

HR 

  • Oversee human-resources function, including employee benefits and wellness program 
  • Support Community Foundation management to set personnel policies and HR programs, and to ensure compliance with all federal and state employment-related regulations 
  • Work with Directors and Operations Coordinator to administer personnel policies and procedures 

Systems & IT 

  • Define requirements for hardware and software systems to support Foundation activities and lead system identification, implementation, and maintenance efforts
  • Develop and ensure compliance with appropriate protocols for data security 
  • Manage relationship with database system provider 

Management and Supervision 

  • Participate as a member of leadership team, including full engagement in the Foundation’s equity journey 
  • Contribute to an organizational culture of trust, empathy, integrity, vulnerability, and curiosity 
  • Supervise and develop the Marketing & Communications Manager, Operations Coordinator, and Administrative Assistant 
  • Ensure strong Operations team cohesion and coordination in service to the entire Foundation team

Person Specification 

The Director of Operations has strong leadership, strategic, analytic, and communications skills and is an experienced leader as related to project management and operational systems. This individual has demonstrated expertise in systems design and implementation in support of operations and business goals. The Director of Operations is a skilled project manager with prior experience in office, personnel, and information management. The successful candidate is detail-oriented, adaptable to changing needs, and able to handle multiple tasks under pressure. They have strong computer and software management skills, and have experience managing databases containing different kinds of information, running queries, and producing reports. Experience implementing diversity, equity, and inclusion goals across organizational operations is desirable. 

The Director of Operations is a team player, an active problem-solver, and is open to new ideas. A successful candidate can provide both strategic and operational guidance to the President & CEO and works collaboratively with other Directors to ensure coordinated management across the Foundation’s functional areas. The Director of Operations values consistent execution and process while remaining flexible and adaptable. The Director of Operations also strongly values diversity, equity, and inclusion and works to embed these values across the financial and investment functions of the organization. A successful candidate thrives as part of a team that values integrity, open and direct communication, vulnerability, and empathy. 

ABOUT THE FOUNDATION 

The Charlottesville Area Community Foundation was established in 1967 with a mission to improve the quality of life in Charlottesville and the surrounding counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, Nelson, and Orange. This region of more than 310,000 people includes a variety of rural and urban environments, and is home to a complex, and at times, deeply painful American history. The region’s changing demographics present opportunities for greater inclusion, and the Foundation is deeply committed being an equity-forward, community-centered organization that ensures our region is one where everyone can belong, contribute, and thrive. As a tax-exempt, nonprofit public charity, the Community Foundation works with local residents, nonprofits, and public and private organizations to facilitate philanthropy through several hundred donor funds and scholarships while awarding grants from its own discretionary resources.

How to Apply

To apply, submit a resume, cover letter, and salary requirements to careers@cacfonline.org.